Marek plans the holiday break

Marek Wiśniewski closes Studio Ruchu Flow every winter from December 22 to January 4 — two weeks when nobody trains. He doesn’t want his customers to lose two weeks of the passes they paid for, so this year he sets the closure up in the system instead of just taping a note to the door.

1. Marek adds the closure

In Settings → Holidays Marek clicks Add and fills in the form: the Name (“Winter break”), the Start date and Date to of the closure, and — the important part — he checks Extends passes validity. He clicks Save.

Step by step: Set holidays and closures.

2. What happens to the passes

Every pass whose validity overlaps the closure — even by a single day — has its expiry date pushed back by the closure’s full length, fourteen days in Marek’s case. This covers passes already sold (the system recalculates them automatically; it may take a few minutes) as well as passes sold later whose validity includes the break. And if the pushed-back expiry lands on yet another holiday that extends validity, that one is added on top.

3. What happens to the contracts

Here is the part Marek actually needs to know: the closure does not touch the installment plan of a contract. Installment dates, amounts, and the contract’s End date stay exactly as they were — no installment is waived or postponed. The already generated contract pass that covers the break gets its expiry recalculated like any other pass, but the next installment still starts on its original date, so in practice a contract runs on unchanged through the closure. If Marek wants contract customers to get those two weeks back, that’s a per-contract decision at the front desk — see A contract from signing to suspension.

4. The schedule during the break

On the office Schedule the closure shows up as an all-day banner in every room for the whole period, so the team sees it while planning.

But the holiday doesn’t cancel anything by itself: classes already scheduled in those two weeks stay on the schedule and stay bookable. Marek asks Kasia to cancel them separately — see Set holidays and closures and Cancel a class.

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The result: the studio is officially closed for two weeks, every regular pass covering the break lasts fourteen days longer, and Marek knows that contracts run on their own schedule — if a contract customer deserves compensation, it’s handled individually at the front desk.